* Proactive Push Campaigns - The first 7 days after install are always the most difficult when comes to retention. With Helpshift Campaigns it’s easy to target and re-engage these customers with timely offers and updates. * In-App Inbox - Sometimes push notifications can be annoying in the moment, but useful later on. Inbox gives those valuable updates, offers, and reminders a place to live in your app so your customers can come back to them on their own time. * Powerful Search - Your customers want to search and find immediate answers. Our in-app FAQs are searchable on any device and enable customers to quickly find answers to their questions without needing to contact support. * Accessible Offline - Your customers are always on the go, and when they need help, they expect it right away. All of our FAQs are cached on the device and fully searchable in offline mode. * Fully Internationalized - Your customers are global, and want to be served in their native language. Our native FAQs work seamlessly in English, German, Arabic, Chinese, Russian, and over 30 other languages. * Multi Channel - Your customers are everywhere. Helpshift makes it possible for them to connect with your support team via web, email, and through your mobile app.

* As global as your customers. Ask the NPS question in any language. * Use across channels and devices without risk of duplicate sampling. * View your rolling average NPS and response counts over time. * Never miss a trend – automatically receive a continuous pulse of customer sentiment. * Survey a sample of your customers everyday with our trusted settings. Or, survey customers using parameters you define. * Create custom filters to suit your business model and goals. See how NPS varies by account, product version, or any user property you define. * Reach out to customers or forward feedback from the Wootric dashboard. * Use integrations to trigger responses in your CRM or support platform. * Create unlimited custom tags. As responses come in, use tagging to surface issues, prioritize product improvements, or identify who should follow up.