* Use mobile as a vehicle to listen and respond to customer conversations * Customers expect to be able to communicate with you directly from the app. Give them an outlet to give feedback without asking them to leave your app. * Apptentive tools help you identify who to talk to, select the right activation method, and drive your customers to take high-value actions. * Understand customer sentiment before asking for a review in an app store. Segment your customers and only guide those who love your app to the app store, while engaging unsatisfied customers in a conversation to learn what you can do better. * Use a Note to highlight new features, invite customers to take a survey, encourage app version upgrades, share a new piece of content, acknowledge if something goes wrong, make announcements, and more. * Apptentive’s surveys are simple, easy to implement, and can be changed without updating your app. Collect quantitative data and qualitative information with a tap. * The Apptentive dashboard provides key insights into who your customers are, what they care about, and how to talk with them. Utilize the data to communicate more personally and more effectively.

* Arrival detection: Detects that a user just arrived at a destination. * Use Cases - trigger payment sessions based on arrival - location based promotions near your store - measure footfall induced by restaurant apps - proximity notifications for dating apps - reduce credit card fraud with background location * Departure detection: Detects that a user just started her journey. * Use Cases - activate navigation apps from background - end payment sessions based on departure - understand dwelling time in your store - ask for customer reviews right after departure - mute notification features during driving * Transport mode prediction (beta): Detects which transportation mode is being used by the user. * Use Cases - public transportation mobile ticketing